our awards

our showcase of sunday times estate & letting agency of the year awards
2015_award_brand_vaughan

Gold Award | South East Small Agency 2015

“Brand Vaughan continues to impress and the panel is pleased to reward its continued efforts with the gold in this category again. There was clear articulation of what has made the business a success and an understanding of how they’ve built on this success by continuing with what works well and through seeking to innovate further. The marketing material is high quality and informative, and vendors will be extremely pleased with how their properties are displayed in the particulars, which are also available for download. One member of staff is a qualified member of the British Institute of Professional Photography, and they employ two professional copywriters. Having identified a requirement to penetrate the £1m+ market, the directors and team set out a focused marketing strategy to achieve this and have undertaken activity accordingly with great results. Viewing feedback is communicated live to vendors via tablet technology, and informative property briefing sheets keep everyone up to date with current stock. Brand Vaughan is a business to be admired.”

– 2015 Sunday Times Estate Agency Award Judging Panel

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2014 best small estate agency in the UK

“Brand Vaughan is an absolutely fantastic business. The directors have given careful thought to the sort of agency they want to be and plan accordingly. The look and feel of this agency is fresh, funky and very attuned to the Brighton area in which it operates. The website and marketing materials are extremely high quality, and this attention to detail extends to the classy photography and beautifully written particulars. Photographers and copywriters attend valuations with the negotiator to meet the vendor and talk to them directly about the property and what it means to them. This adds warmth and personality to the collateral. Having expanded to two offices, the business continues to grow at an impressive rate (the volumes of sales have doubled): Brand Vaughan’s reputation is so respected that there has been considerable growth in instructions coming in from locations outside its usual geographic area. ”

– 2014 Sunday Times Estate Agency Award Judging Panel

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Gold Award | South East Small Agency 2014

“Brand Vaughan is an excellent agency that continues to impress year after year. The directors have an eye for detail and apply this to every aspect of the business from online activity to the staff training programme. The particulars are very high quality and properties are marketed using a raft of tools and platforms, including premium online advertising, professional copywriters, video tours and PR. Staff retention is extremely high and a number of the team have been with Brand Vaughan since the outset, so are absolutely onboard with the company’s values and ethics. They produce property briefing sheets as standard so clients always get an answer to their questions. The panel are pleased to add another gold award to Brand Vaughan’s collection. ”

– 2014 Sunday Times Estate Agency Award Judging Panel

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Gold Award | South East Small Agency 2013

“Brand Vaughan is an excellent agency that continues to impress year after year. The directors have an eye for detail and apply this to every aspect of the business from online activity to the staff training programme. The particulars are very high quality and properties are marketed using a raft of tools and platforms, including premium online advertising, professional copywriters, video tours and PR. Staff retention is extremely high and a number of the team have been with Brand Vaughan since the outset, so are absolutely onboard with the company’s values and ethics. They produce property briefing sheets as standard so clients always get an answer to their questions. The panel are pleased to add another gold award to Brand Vaughan’s collection. ”

– 2014 Sunday Times Estate Agency Award Judging Panel

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Gold Award | South East Small Agency 2012

Shortlisted in 2011, this new agency has gone from strength to strength and the judges were very impressed with its service offering. Fees have increased by 25% this year, partly due to the recruitment of a specialist copy writer for sales particulars, which includes both the positive aspects of properties as well as proactively addressing those points which may be seen as negatives. This is a nice touch to the way in which it presents its details. The judges commented that the mystery shop was “truly impressive” both in terms of the speed of response time, the quality of the information offered and customer care standards. Also impressive is the market share in a very competitive market of around 100 other agencies.

– 2012 Sunday Times Estate Agency Award Judging Panel

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shortlisted | single office agency 2011

“We are delighted to win our first industry award. I would like to thank all our staff for all their hard work. We have re branded our company this year and are implementing some exciting new marketing strategies which includes, recruiting a professional copywriter and a photographer to really make our brochures and online presence stand out”

– Jason Brand

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Silver Award | Lettings Agency of the Year 2010

“Cambridge Residential is a highly focused and motivated agency who has spent over a decade surpassing the expectations of both themselves and their customers. They continually strive for excellence and are passionate about the service they provide to vendors and landlords. ”

– 2010 Sunday Times Lettings Award Judging Panel