renting with brandvaughan

your tenancy explained

tenant guiding

before you move in

set up fee (tenant’s share) | £276.00 (inc vat) per tenant

Referencing for one tenant (identity, immigration and visa confirmation, financial credit checks, obtaining references from current or previous employers / landlords and any other relevant information to assess affordability) as well as contract negotiation (amending and agreeing terms) and arranging the tenancy and agreement. Preparing an inventory and schedule of condition of the property, explaining how appliances function and taking meter readings for utilities and services.

NOTE: all applications to rent a property are subject to the final approval of the landlord. If a guarantor is required an administration fee of £36 per guarantor will apply.

during your tenancy

amendment fee | £90.00 (inc vat)

Contract negotiation, amending terms and updating your tenancy agreement during your tenancy.


Renewal fee (tenant’s share) £60.00 (inc vat)

contract negotiation, amending and updating terms and arranging a further tenancy and agreement


Non completion of renewal documents £30.00 (inc vat)

where the tenancy has been requested to be renewed and documents have been sent and not returned


Cancellation of inspection visits £30.00 (inc vat)

only charged if the arranged inspection visit has been cancelled less than 24 hours prior to the appointment.


Future landlord reference fee £18.00 (inc vat) per reference request

Collating information and preparing a reference for a future landlord or letting agent

rent fees and charges

unpaid rent

5 day rent reminder letter  £12.00 (inc vat)

where the tenants have 5 days rent unpaid and a letter of notification has been sent.


10 day rent reminder letter  £24.00 (inc vat)

where the tenants have 10 days rent unpaid and a letter of notification has been sent


21 day rent reminder letter  £24.00 (inc vat)

where the tenants have 21 days rent unpaid and a letter of notification has been sent.


Property visit in relation to overdue rent £30.00 (inc vat)

Where the rent has been unpaid for more than 21 days and a visit to see the tenants at the property to discuss the situation is needed.


Solicitors letter £114.00 (inc vat)

where a letter from our solicitor is sent to tenants in relation to unpaid rent


Debt collection agency £118.80 (inc vat)

on the occasion that an above agency is requested in relation to unpaid rent


Court administration £300.00 (inc vat)

Court charges for administration work where rent has been unpaid.


For not moving out at the end of the tenancy £240.00 (inc vat)

in the case of the tenants failing to vacate the property at the end of the tenancy by the stated date

faqs for tenants

what references and checks do you carry out?

When you have found a property you’d like to rent, we will ask you for a few things.

  • From all applicants we ask for:
    • two forms of identification
    • reference from a previous landlord, or
    • if you have not rented previously recently, we will usually ask you for a guarantor
    • a reference (status enquiry) from your bank or an ‘Equifax’ credit search
  • If you are working, we will ask for:
    • a reference from your employer
  • If you are in new employment, we may also ask for:
    • a guarantor or previous employment references
  • If you are self-employed we will:
    • ask to see your most recent business accounts or request an accountant’s reference
    • we may request a guarantor where there is no accounts history
  • If you are a student we will need:
    • a letter from your college or uni to confirm you are a student there
    • a guarantor who guarantees the rent will be paid

NOTE: all applications to rent a property are subject to the final approval of the landlord.

once i've found a property i like, how soon can i move in?

Once you’ve found a property you like, we will agree a proposed moving-in date with you, this date will be subject to when the property is available and to allow time for the references and credit checks to be carried out.

how does the holding deposit work?

When you have found a property you like, we’ll ask you for a holding deposit which ensures we no longer market the property to any other applicants.

On moving in day, you will be required to pay:

  • the balance of any deposit – usually equal to just over 1 month’s rent, less the holding deposit you paid when you agreed to take the property
  • the first month’s rent in advance
  • the administration fee (£270 inc. vat) plus £30 where a guarantor is required.

what costs am i responsible for during the tenancy?

As the tenant you are usually responsible for:

  • all bills for electricity and gas (if present), water, and council tax
  • bills for telephone, broadband or cable TV if you want these
  • insuring your own possessions in the property
  • repair of any appliances that the tenant has had installed
  • keeping the property clean and in good condition

is there a charge if i decide to stay in the property at the end of the tenancy?

At Brand Vaughan we don’t think it’s right or fair to charge outrageous fees for renewing a tenancy, so we simply charge £60 inclusive of VAT (that’s for the tenancy, not per person) to cover our administration time.

what does 'furnished' really mean?

For a furnished property, the level of furnishing varies between one property and another, but most often it means there are basics like a table and chairs (if there is space), beds, wardrobes and perhaps a sofa. It very rarely means that you get everything right down to teaspoons, but it can happen.

Either way, all the soft furnishings will have been approved as fire-safe, and the gas appliances will have been checked and approved before a tenancy can begin.

how do I pay my rent?

The first month’s rent is paid at the start of the tenancy, payment can be made in advance by bank transfer or by debit card on the day, before we can let you have access to the property.

Further months’ rent should be paid by standing order either to your landlord or to us, and you will be given details of which to do at the start of the tenancy.

what happens if there is a problem with my property?

The landlord is usually responsible for:

  • the hot water, heating system, pipes, electricity (but they won’t change lightbulbs for you!)
  • the structure of the building, ie walls, roof
  • any appliances that were included with the property

If the problem is with one of these items, then either call Brand Vaughan or your landlord – depending on which of our services your landlord has opted for, which you will have been told at the beginning of the tenancy.

If the problems is with something else, it will normally be up to you to sort it out, although if it is causing damage or sufferance to the property you should again call Brand Vaughan

how do i get my deposit back when i move out?

When you come to leave the property, an inventory clerk will come to do the ‘check out’, comparing the condition of the property and any contents to the inventory made at the start of the tenancy.

If the inventory identifies that dilapidations have occurred during your tenancy, your landlord may choose to withhold some of your deposit to cover the costs. In most cases, the amount to be withheld will be agreed between the tenant and the landlord, assisted by Brand Vaughan where necessary, and the balance will be returned to you.

what if i disagree with the amount of deposit that my landlord is withholding?

If you cannot agree with your landlord over the amount withheld to cover dilapidations, the dispute will be dealt with by The Dispute Service (TDS), an independent body approved by the government to adjudicate disputed deposits. By law all disputed deposits have to be dealt with in this way.

Money protection regulation from 1 April 2019

The Propertymark Client Money Protection (CMP) Scheme reimburses landlords, tenants and other clients should an agent misappropriate their rent, deposit or other client funds.

We want to raise standards in the industry and to protect consumers and the Client Money Protection Scheme is an integral part of this. That is why it’s mandatory for all agents to have CMP in place due to handling client money.

Please see link below for more information.